SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
By: ZEITHAML, VALARIE A
Contributor(s): BITNER, MARY JO
Material type: TextPublisher: MCGRAW- HILL ISBN: 978-1259026812Item type | Home library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Text book | MIIMLIBRARY | 658.8 (Browse shelf) | Available | 2542 |
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