000 00229nam a2200097Ia 4500
008 190211s9999||||xx |||||||||||||| ||und||
100 _aRAJARAM, S
245 0 _aTOTAL QUALITY MANAGEMENT
260 _bBIZTANTRA
700 _aSIVAKUMAR, M
999 _c5382
_d5382