000 00232nam a2200109Ia 4500
020 _a978-8120349438
100 _aPANNEERSELVAM, R
245 0 _aQUALITY MANAGEMENT
260 _bPHI LEARNING
700 _aSIVASANKARAN, P
942 _cBK
999 _c5376
_d5376