TY - BOOK AU - SINGH, KAVITA TI - COUNSELLING SKILLS FOR MANAGERS SN - 978-8120351370 PB - PHI LEARNING KW - INTRODUCTION TO COUNSELING. APPROACHES TO COUNSELLING. GOALS OF COUNSELLING THE PROCESS OF COUNSELLING . COUNSELLING PROCEDURES. COUNSELLING SKILLS. ROLE CONFLICTS IN COUNSELLING. CHANGING BEHAVIOURS THROUGH CONSELLING. ORGANIZATIONAL APPLICATION OF COUNSELLING SKILLS. DEALINGS WITH PROBLEM SUBORDINATES. PERFORMANCE MANAGEMENT. ALCOHOLISM AND OTHER SUBSTANCE ABUSE.. ETHICS IN COUNSELLING ER -