TY  - BOOK
AU  - CHATURVEDI, PD , CHATURVEDI, MUKESH
TI  - BUSINESS COMMUNICATION SKILLS CONCEPTS AND APPLICATIONS
SN  - 978-8131775585
U1  - 658.45 
PB  - PEARSON
KW  - COMMUNICATION SKILLS . Case Study: Profile of an Effective Communicator . Reading Skills . Speaking Skills Conversation Skills . Listening Skills • Writing Skills Non-verbal Skills  BUSINESS COMMUNICATION ▪ Nature and Process of Communication • Organizational Communication . Cross-cultural Communication .. Business Letters, Memos, and E-mails . Social Media Business Reports Effective Presentations Business Etiquette STRUCTURED APPLICATIONS Communication for Conflict Management . Communication for Effective Negotiations ' CVs, Personal Interviews, and Group Discussions ' Summer Project Report . Written Analysis of Cases
KW  - VERTICAL COMMUNICATION, CULTURAL SENSITIVITY, GROUP BEHAVIOUR
ER  -