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TOTAL QUALITY MANAGEMENT KEY CONCEPT AND CASE STUDIES

By: KIRAN, D R

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TextPublisher: BSP PUBLICATION ISBN: 978-0128110355Subject(s): TOTAL QUALITY MANAGEMENT :AN OVERVIEW. EVOLUTION OF TOTAL QUALITY MANAGEMENT.QUALITY GURUS, LEADERSHIP AND TQM. SCIENTIFIC MANAGEMENT . SYSTEM APPROACH TO MANAGEMENT THEORY.STRATEGIC PLANNING. COST OF QUALITY. ORGANIZATION FOR TQM. CUSTOMER SATISFACTION . TOTAL EMPLOYEE INVOLVEMENT . EMPOWERMENT . SUPPLIER PARTNERSHIP . TOTAL PRODUCTIVE MAINTENANCE.QUALITY AWARDS. EUROPEAN QUALITY PRIZES. . QUALITY CIRCLES. FUNDAMENTALS OF STATISTICS. ATTRIBUTES AND VARIABLES.FUNDAMENTALS OF STATISTICS. PROCESS CAPABILITY. INWARD INSPECTION . SEVEN TRADITIONAL TOOLS OF TQM. THE SEVEN MODERN TOOLS OF TQM. KAIZEN AND CONTINUOUS IMPROVEMENT.SIX SIGMA. LEAN MANAGEMENT . FAILURE MODES AND EFFECTS ANALYSIS.RESPONSIBILITY ENGINEERING . BUSINESS PROCESS RE ENGINEERING. BENCH MARKING . QUALITY FUNCTION DEVELOPMENT . QUALITY LOSS FUNCTION. DESIGN FOR QUALITY . VALUE ENGINEERING . ISO 9000 QUALITY SYSTEMS. .ISO 14000 QUALITY SYSTEMS .TERMINOLOGY USED IN JAPANESE MANAGEMENT PRACTICES

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Item type	Home library	Shelving location	Call number	Status	Date due	Barcode
Reference Books	MIIMLIBRARY	RACK -REF 2	658.562 (Browse shelf)	Not for loan		5387

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