CONSUMER BEHAVIOR
By: GUPTA, MEENU
Contributor(s): SAHNI, NK
Material type: TextPublisher: KALYANI PUBLISHERS Subject(s): INTRODUCTION TO CONSUMER BEHAV Consumer Behaviour-Nature, Process, Factors and Importance Consumer Behaviour Research-Nature, Process, Types and Techniques Consumer Behaviour Research Models-Nicosia, Howard Sheth and Engel-Kollat Blackwell Models Consumer Decision-Making Process Level I : Introduction, Process and Complaint Behaviour Consumer Decision-Making Process Level II : Different Levels, Views and Process Consumer Decision-Making Process Level III : Information Search, Process and Evaluation INDIVIDUAL DETERMINANTS OF CONSUMER BEHAVIOUR Consumer Needs, Motives and Motivation : Dynamic, Nature, Elements and Arousal of Motives Personality, Life Style and Consumer Behaviour Nature, Determinants; Theories and Life Styles oncept and Buying Behaviour : Nature, Types Relaionship and Psychographics Consumer Perception and Buying Behaviours : Nature, Types, Relationship and Psychographics Consumer Learning and Buying Behaviour : Nature, Process Theories and Consumer Memory Consumer Attitude : Nature, Components, Formation Change and Models GROUP DETERMINANTS OF CONSUMER BEHAVIOUR Reference Groups : Nature, Types, Factors and Diffusion of Innovation and Adoption Process Celebrities and Other Reference Groups Opinion Leadership and Personal Influence : Introduction, Nature, Measurement Techniques _r IIIL V ENVIRONMENTAL INFLUENCES Of CONSUMER BEHAVIOUR Social Class and Consumer Behaviour : Nature, Measurement and Application Culture, Sub-Culture, Values and Consumer Behaviour : Nature, Factors, Types and Relationship Cross-Cultural Consumer Analysis : Marketing Problems and St:.ategies to Overcome Cross-Cultural Problems.ORGANISATION AND CONSUMERS Organisational Buying Behaviour : Nature, Factors, Process and Relationship Marketing Communication and Persuasion Customer Satisfaction and Consumer Protection Act Case StudiesItem type | Home library | Shelving location | Call number | Status | Date due | Barcode |
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Text book | MIIMLIBRARY | RACK NO- 16 | 658.8342 (Browse shelf) | Available | 4191 |
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658.8342 CONSUMER BEHAVIOUR TEXT AND CASES | 658.8342 CONSUMER BEHAVIOR | 658.8342 CONSUMER BEHAVIOUR | 658.8342 CONSUMER BEHAVIOR | 658.8342 CONSUMER BEHAVIOUR | 658.8342 CONSUMER BEHAVIOUR | 658.8342 CONSUMER BEHAVIOUR |
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