SERVICE OPERATIONS MANAGEMENT (Record no. 7167)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00324nam a22001337a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9789386873309 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.5 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | JOHNSTON ROBERT |
| -- | CLARK GRAHAM |
| -- | SHULVER MICHAEL |
| 245 ## - TITLE STATEMENT | |
| Title | SERVICE OPERATIONS MANAGEMENT |
| Sub Title | IMPROVING SERVICE DELIVERY |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher | PEARSON |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 462 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Text book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MIIMLIBRARY | MIIMLIBRARY | RACK NO-22 | 14.06.2019 | 599.00 | 658.5 | 5785 | 14.06.2019 | Text book |